Position Title: Leadership Development Associate, Product 

Department: Product 

Reports To: Chief Operating & Product Officer (Heather DeSpain) 

Closing Date: Monday, June 23rd, 2025

Job Summary 

At MilVet Navigator (MVN), we are change-makers, innovators, and educators working to make education more efficient and communities stronger. In partnership with schools, we tackle some of the most complex challenges in military-affiliated education. Our platform delivers technical and automated solutions that empower Military-Affiliated (MA) students and the institutions that support them. 

MVN streamlines and automates key processes for Veteran and Military Student Services (VMSS) offices. It’s designed to complement—not replace—student information systems (SIS), integrating with existing tools to provide essential forms, reports, and workflows. This helps school certifying officials and other staff manage their responsibilities more efficiently. 

We are hiring a part-time Leadership Development Associate for Product to help translate client needs into actionable solutions while we assess long-term team fit and future leadership potential within MVN. This role is ideal for a detail-oriented, solutions-driven professional with a background in education technology, student services, or military/veteran benefit administration. It’s a great fit for someone who enjoys solving problems, improving systems, and working cross-functionally in a fast-paced environment. 

Key Responsibilities 

• Work with client success and compliance teams to gather and analyze user feedback and challenges. 

• Identify workflow and feature improvements and translate them into clear product requirements. 

• Collaborate with developers to support delivery of practical, user-centered product updates. 

• Document product requests, process updates, and system enhancements. 

• Support testing and quality assurance during new feature development. 

• Help analyze usage data and track key performance indicators (KPIs) related to product adoption and impact. 

Ideal Background:  

We’re looking for someone who can bridge the gap between client needs and technical solutions. You might be a fit if you have: 

Problem-Solving & Client-Centered Thinking 

• Ability to analyze client challenges and translate them into practical product solutions 

• Critical thinking and troubleshooting skills to address unique workflow issues 

• Creativity in identifying and suggesting product improvements 

Product & Technical Awareness 

• No programming required, but must be comfortable working with developers and technical teams 

• Understanding of user experience (UX) and process design 

• Familiarity with higher education technology (SIS, LMS, DoD portals) is a plus 

• Strong documentation, process mapping, and workflow standardization skills 

Communication & Collaboration 

• Clear and effective written and verbal communication 

• Ability to work cross-functionally with client success, compliance, and technical teams 

• Strong organizational and time management skills to manage multiple priorities 

Data & Compliance Awareness 

• Familiarity with VA, TA, and other military education benefits (or willingness to learn) 

• Understanding of FERPA, data security, and privacy regulations 

• Ability to track and analyze KPIs related to product performance and adoption 

Adaptability & Growth 

• Comfortable in a startup environment with shifting priorities 

• Eager to learn, grow, and take on more responsibilities over time 

Benefits:  

• Hand-on experience working in a fast-growing SaaS startup.  

• Networking opportunity with industry professionals and fellow interns. 

• Flexible work schedule.  

• Potential for a full-time opportunity.  

Schedule: Flexible, with preferred availability during evenings and weekends at least through 2025. This role requires participation in weekly evening cross-functional product team meetings, as well as biweekly all-team evening meetings. 

Location: 100% remote. MVN is a fully virtual company. 

Compensation: $20/hour, paid monthly as a part-time employee. 

Timeline: This is a short-term role with potential for long-term opportunities in 2026. 

How to Apply: 

Please send us your resume and cover letter to hr@milvetnavigator.com detailing why this role excites you. Please include “Leadership Development Associate, Product – [Your Name]” in the subject line. 

***MilVet Navigator is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.